Terms of Service
These terms govern Clanker Cloud accounts, desktop downloads, and related services. Version 2026-07-14.
2026-07-14
By signing in, creating an account, downloading, installing, opening, or using Clanker Cloud, you agree to these terms and the Privacy Policy on behalf of yourself or the organization you represent.
Use of the service
You may use Clanker Cloud only in compliance with applicable law and these terms. You are responsible for activity performed through your account, the systems you connect, and the credentials you provide to the product.
Accounts and security
You must provide accurate account information and keep your password and backup code under your control. If you lose both, we may not be able to restore access. You are responsible for actions taken from your account until you delete it or contact us about unauthorized use.
Infrastructure actions and local credentials
Clanker Cloud helps you inspect, plan, and execute infrastructure work, but you remain responsible for reviewing actions before approving them. You are responsible for the cloud resources, costs, outages, security changes, and data exposure that result from using the service with your own environments and credentials.
Secretary, assistants, and remote actions
Clanker Secretary, Cerebro, sandboxes, agents, and other assistants can generate instructions and, when you enable or approve execution, take actions on computers, files, accounts, infrastructure, communications, or third-party systems. Their output may be inaccurate, destructive, delayed, incomplete, or different from what you intended. You authorize each connection and action, must review outputs and maintain backups and access controls appropriate to the risk, and remain responsible for the consequences. To the maximum extent permitted by law, Nov 1337 Labs is not responsible for damage, loss, disclosure, cost, outage, legal consequence, or third-party claim caused by an assistant action, remote instruction, generated command, or your decision to run or rely on it.
Standard and contracted protected plans
A plan name, region selection, or subscription purchase is not by itself a certification, legal opinion, or promise that your use satisfies CJIS, HIPAA, GDPR, professional secrecy, government, or other sector requirements. Clanker DevOps and Clanker Secretary use the Standard shared service, and a region selection is an account preference rather than a placement or contractual residency boundary. Clanker Secretary Pro starts protected onboarding; its protected processing and any separately contracted sovereign service apply only after required contracts, provider configuration, verification, and customer acceptance are completed in writing and the environment is marked active. You remain responsible for determining which data and laws apply to your use.
Clanker Cloud LLM provider data
If you use a hosted LLM provider, prompts, conversation context, generated responses, account identifiers, timestamps, and technical metadata are transmitted to the configured provider to produce the response. Clanker Cloud does not retain prompt or response content by default. Content explicitly submitted as feedback or enabled diagnostics may be retained for up to 30 days as described in the Privacy Policy. Standard currently uses the Gemini Developer API and is not a protected environment for regulated clinical records or other regulated data. A protected order must name the approved model service and contractual safeguards before that data is submitted. Clanker Cloud does not restrict professions or lawful use cases; you remain responsible for professional judgment, authorizations, and applicable law.
Enterprise documents and order of precedence
A signed order, Data Processing Addendum, business associate agreement, CJIS agreement, service level, or security schedule applies only to the customer and environment it identifies. If a signed enterprise document conflicts with these online terms, that signed document controls for the conflict. Marketing copy, a plan purchase, or an account setting does not amend a signed agreement or activate a protected environment.
Beta software and downloads
By downloading, installing, opening, or using a desktop build, you agree to these terms and the Privacy Policy. Desktop builds, previews, and beta features may be incomplete, change without notice, or stop working. They are provided as-is for evaluation and operational use at your own risk.
Acceptable use
You may not use the service to break the law, interfere with other systems without authorization, abuse shared infrastructure, reverse engineer non-public service components where prohibited by law, or attempt to bypass account, rate, or access controls.
Termination
We may suspend or terminate access if we believe your use creates legal, security, operational, or abuse risk. You may stop using the service at any time and delete your account from the account page.
Disclaimers and liability
The service, its models, assistants, remote-control features, commands, plans, and outputs are provided on an as-is and as-available basis without warranties. To the maximum extent allowed by law, Nov 1337 Labs is not liable for direct or indirect, incidental, special, consequential, exemplary, or lost-profit damages, or for loss, corruption, or disclosure of data, credentials, revenue, evidence, communications, systems, or infrastructure caused by use of or reliance on the service. Rights and liabilities that cannot lawfully be excluded remain unaffected.
Changes to these terms
We may update these terms over time. We will publish the new version and date here. Account creation records affirmative acceptance of a specific version. If a material update requires renewed acceptance or contractual notice, we will request it through the account or customer contact; continued use alone does not replace a required affirmative acceptance.
Questions about these terms
Contact bogdan@novlabs.ai if you need a business contact for legal or procurement review.